Help
Support
Something not working, a flight showing the wrong time, or a question about your data? Write to us and a person will answer, usually within two working days.
Include the flight number and date, or a screenshot, if your question is about a specific flight.
Email hello@letsflight.appCommon questions
How do I delete my account?
- Open LetsFlight and tap your profile, then Settings.
- Scroll to Account and tap Delete account.
- Review what will be deleted and confirm.
Your sign-in, flights, stays, friends, imports and devices are deleted within a few minutes and any Google access is revoked. If you can no longer open the app, email us from the address on your account and we will delete it for you. More detail is in the Privacy Policy.
I signed in with Apple. How do I remove LetsFlight there?
After deleting your account, open iOS Settings › Apple Account › Sign-In & Security › Sign in with Apple, choose LetsFlight and tap Stop Using Apple Account.
Can I export my flights?
Yes. Open Settings › Export flight history. You get a CSV file of all your flights in the Flightradar24 "My flights" format that you can save to Files or send by email. Importing the file back into LetsFlight adds its past flights.
How do I add a stay?
Copy your personal forwarding address from Settings › Stay forwarding address, or tap Add stay between two flights on your timeline. Forward your Airbnb confirmation email to that address and the stay appears with your trip. Only Airbnb confirmations are recognised at the moment.
How do I import flights from another app?
Open the Import tab and choose Import CSV. LetsFlight reads Flightradar24 "My flights" exports and files with the columns Date, From, To and Flight number. Past flights are imported; upcoming ones should be added by flight number so they receive live updates.
How do I change or stop notifications?
Settings › Notifications lets you switch flight alerts, gate changes, boarding reminders and friend notifications on or off. You can also turn off all LetsFlight notifications in iOS Settings.
A flight shows the wrong time or gate.
Flight data comes from airline and airport feeds and can lag a few minutes behind. Always check the departures board at the airport. If the data stays wrong, email us the flight number and date.